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Customer service ai chatbot service for ecommerce
Customer service ai chatbot service for ecommerce






customer service ai chatbot service for ecommerce

Shah told CNN that he believed “in a future where AI and humans work together, each doing what they do best,” and that he was exploring opportunities to use AI in work involving graphic design, illustration and data science. According to the firm’s website, open positions include roles in engineering, marketing and sales. The tech founder said Dukaan was still hiring for multiple roles. He added that this part of the business had long been problematic, with delayed responses and limited availability of staff at critical times, among other issues. “Given the state of economy, startups are prioritizing ‘profitability’ over striving to become ‘unicorns,’ and so are we,” Shah tweeted Monday, using the term for privately held startups valued at $1 billion or more.īy introducing the technology, the company has cut the cost of its customer support function by about 85%, Shah said. At the time, he told Indian investment publication VCCircle that Dukaan’s shift away from smaller businesses to consumer-facing brands also contributed to the job cuts, because the switch to these customers had reduced the need for live chat or calls. Shah told CNN Wednesday that the 23 layoffs were made in September. Gabby Jones/Bloomberg/Getty ImagesĬhatGPT can pick stocks better than your fund manager The ChatGPT logo on a smartphone arranged in the Brooklyn borough of New York, US, on Thursday, March 9, 2023.








Customer service ai chatbot service for ecommerce